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# QNAP NAS

A QNAP NAS backs up to Zata with the **HBS 3 Hybrid Backup Sync** app. You add Zata as an **S3 Compatible** storage space, then create a backup job that uses it.

## Before you start

* A bucket for the backups. See [Create a bucket](/buckets/create-a-bucket).
* An access key from the same region as the bucket. See [Access keys](/access/access-keys).
* Admin access to the QNAP NAS.

## Connection settings

| Setting                  | Value                                                                                                                             |
| ------------------------ | --------------------------------------------------------------------------------------------------------------------------------- |
| Service provider         | **S3 Compatible**                                                                                                                 |
| Server address           | `idr01.zata.ai` for Indore, `bom01.zata.ai` for Mumbai (no `https://`)                                                            |
| Signature version        | `v2`. Zata also accepts v4 if your HBS 3 version offers it.                                                                       |
| Access key / Secret key  | From **Access Keys** in the Zata console. The key must be from the same region as the bucket.                                     |
| Use specific bucket      | Leave unticked to pick the bucket later. Tick it and type the bucket name if you use a sub-user's key, which cannot list buckets. |
| Use SSL connection       | Ticked                                                                                                                            |
| Validate SSL certificate | Ticked. Zata has a valid public certificate.                                                                                      |

## Set up HBS 3

#### Install HBS 3

Open **App Center**, go to **Backup/ Sync**, and install **HBS 3 Hybrid Backup Sync**. Then click **Open**.

![App Center Backup/ Sync category with HBS 3 Hybrid Backup Sync and its Open button](/_fern-img/4525cbfe95d1468a7b117b274213ba045014ffee6c16314ece3f24c0468ac4ad.webp)

#### Create a storage space

In HBS 3, open **Storage Spaces** and click **Create**. Select **Amazon S3 & S3 Compatible**.

![Storage Spaces page in HBS 3 with the Create button](/_fern-img/006ac625dc2d561901cf989ce468a3be27ea19134f9edf85eb9f3001e7ffe9e9.webp)![Storage space types with Amazon S3 & S3 Compatible selected](/_fern-img/98478c2b366cddc1b57bb0343a7074c00abac9a3f10e85e45c731a1214ed3727.webp)

#### Enter the Zata details

In **Create a Storage Space**, enter a **Name** and fill in the fields from the table above. Click **Create**.

![Create a Storage Space form with service provider S3 Compatible, server address idr01.zata.ai, signature version v2 and the SSL options](/_fern-img/797eecc62cea9c93e04baaeb8d73526c4c16c57afa1305d5e88d994f3ae5f657.webp)

#### Start a backup job

Open **Backup & Restore**, click **Back Up Now**, and select **New backup job**. Select the source folders and click **OK**.

![Backup & Restore page with Back Up Now and New backup job](/_fern-img/515afb499bf97d712e113a7d9de4a1397fcc0a95627cf9498429b23bbff577b1.webp)![Select folders step with a NAS folder ticked](/_fern-img/6c2cab8a031f83fab7b6743aa541859764ca0cbed035c676f76802d61cef3fb6.webp)

#### Choose Zata as the destination

Under **Cloud Server**, select **Amazon S3 & S3 Compatible** and click **Select**. Choose your Zata storage space and your bucket under **Bucket name**, then click **Select**.

![Destination storage space list with Amazon S3 & S3 Compatible selected](/_fern-img/eca588a62c7cf345e50a657b667622440ab217a829fd8f93e8edf5096dc33151.webp)![Zata storage space selected with the bucket name and multipart size](/_fern-img/3e564ee66ecc01f9987ef7934f6ed7560efb445e7fb91759a01898d56a06c799.webp)

#### Choose the destination folder

Select or create a folder in the bucket and click **OK**. Check the job name and click **Next**.

![Destination folder inside the bucket selected](/_fern-img/384f5b1246719a637af605897bb729a77c1bdc55367d3ed0291d35f097e37977.webp)

#### Set the schedule and rules

Set the schedule and click **Next**. Set any rules, such as filters, and click **Next**.

![Schedule step with the Scheduler, Run after job and No schedule options](/_fern-img/e40d3d3de5ccdd39ca10ac8437ac7dac3c38ce9d6357164f1826d03a53b12b93.webp)

#### Create the job

Review the **Summary** and click **Create**.

![Summary step of the backup job with the source, destination and schedule](/_fern-img/df310ef4ccc5bbccd045cea20f33c667f40a0a508e4aa85437342c9a82e2f83d.webp)

## Test it

Run the job on a folder with a small file. When it shows **Success**, check that backup data appears in your bucket in the Zata console. Then use **Restore Now** in **Backup & Restore** to restore the file. An upload alone does not prove that the backup can be recovered.

![HBS 3 backup job showing Success](/_fern-img/7430ebfc43729a1989a4d3c5a7289c17954016a484788ff575a47bd25107a688.webp)

## Troubleshooting

| Problem                          | Fix                                                                                                                                                                                                                                    |
| -------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Creating the storage space fails | Check that **Server address** is only the host name and matches the bucket's region.                                                                                                                                                   |
| Access denied or invalid key     | Copy the keys again from **Access Keys** and check that the key can use the bucket.                                                                                                                                                    |
| The bucket is not listed         | The key must be from the same region as the server address. For a sub-user's key, tick **Use specific bucket** and type the bucket name.                                                                                               |
| SSL or certificate error         | Check that **Server address** is exactly `idr01.zata.ai` or `bom01.zata.ai`, and that the NAS date and time are correct. Keep certificate checking on. See [Network and certificates](/help/troubleshooting/network-and-certificates). |
| Signature error                  | Copy the secret key again. If you chose v4, try `v2`.                                                                                                                                                                                  |