CrossFTP | Zata Docs

CrossFTP is an FTP and cloud storage client for Windows, macOS and Linux. Its S3/HTTPS protocol connects to Zata, so you can manage bucket files the same way as files on an FTP server.

Before you start

A bucket — see Create a bucket.
An access key from the same region as the bucket — see Access keys.
CrossFTP installed — download CrossFTP.

Connection settings

Setting	Value
Protocol	S3/HTTPS
Host	`idr01.zata.ai` for Indore, `bom01.zata.ai` for Mumbai — no `https://`
Port	`443`
Access Key / Secret	from Access Keys in the Zata console — the key must be from the same region as the bucket

Set up CrossFTP

Create a site

Open CrossFTP and select Sites → Site Manager. Select New Site, then set Protocol to S3/HTTPS.

CrossFTP Site Manager with the Protocol list open and S3/HTTPS shown

Enter the Zata details

Enter the Host, Port, Access Key and Secret from the table above. You can also give the site a Label. Select Apply, then Connect.

Site Manager with protocol S3/HTTPS, host idr01.zata.ai and port 443

Browse your buckets

Your buckets appear in the right-hand pane. Your local files are on the left.

CrossFTP connected to Zata, with three buckets in the right-hand pane

Test it

Drag a small file from the left pane into a bucket. Check that it appears in the same bucket in the Zata console under Buckets. Then drag it back, or use the right-click menu, to download it.

Troubleshooting

Problem	Fix
Cannot connect	Check that Host matches the region of your key, Port is `443` and Protocol is S3/HTTPS.
Access denied or invalid credentials	Copy the keys again from Access Keys, without extra spaces.
CrossFTP asks for a region	Use `us-east-1`. Zata does not check the region name.
Not sure what went wrong	Read the log at the bottom of the CrossFTP window.

For other errors, see Access denied and Endpoint and region.