QNAP NAS | Zata Docs

A QNAP NAS backs up to Zata with the HBS 3 Hybrid Backup Sync app. You add Zata as an S3 Compatible storage space, then create a backup job that uses it.

Before you start

A bucket for the backups. See Create a bucket.
An access key from the same region as the bucket. See Access keys.
Admin access to the QNAP NAS.

Connection settings

Setting	Value
Service provider	S3 Compatible
Server address	`idr01.zata.ai` for Indore, `bom01.zata.ai` for Mumbai (no `https://`)
Signature version	`v2`. Zata also accepts v4 if your HBS 3 version offers it.
Access key / Secret key	From Access Keys in the Zata console. The key must be from the same region as the bucket.
Use specific bucket	Leave unticked to pick the bucket later. Tick it and type the bucket name if you use a sub-user’s key, which cannot list buckets.
Use SSL connection	Ticked
Validate SSL certificate	Ticked. Zata has a valid public certificate.

Set up HBS 3

Install HBS 3

Open App Center, go to Backup/ Sync, and install HBS 3 Hybrid Backup Sync. Then click Open.

App Center Backup/ Sync category with HBS 3 Hybrid Backup Sync and its Open button

Create a storage space

In HBS 3, open Storage Spaces and click Create. Select Amazon S3 & S3 Compatible.

Storage Spaces page in HBS 3 with the Create button

Storage space types with Amazon S3 & S3 Compatible selected

Enter the Zata details

In Create a Storage Space, enter a Name and fill in the fields from the table above. Click Create.

Create a Storage Space form with service provider S3 Compatible, server address idr01.zata.ai, signature version v2 and the SSL options — Also tick Validate SSL certificate.

Start a backup job

Open Backup & Restore, click Back Up Now, and select New backup job. Select the source folders and click OK.

Backup & Restore page with Back Up Now and New backup job

Select folders step with a NAS folder ticked

Choose Zata as the destination

Under Cloud Server, select Amazon S3 & S3 Compatible and click Select. Choose your Zata storage space and your bucket under Bucket name, then click Select.

Destination storage space list with Amazon S3 & S3 Compatible selected

Zata storage space selected with the bucket name and multipart size

Choose the destination folder

Select or create a folder in the bucket and click OK. Check the job name and click Next.

Destination folder inside the bucket selected

Set the schedule and rules

Set the schedule and click Next. Set any rules, such as filters, and click Next.

Schedule step with the Scheduler, Run after job and No schedule options

Create the job

Review the Summary and click Create.

Summary step of the backup job with the source, destination and schedule

Test it

Run the job on a folder with a small file. When it shows Success, check that backup data appears in your bucket in the Zata console. Then use Restore Now in Backup & Restore to restore the file. An upload alone does not prove that the backup can be recovered.

Troubleshooting

Problem	Fix
Creating the storage space fails	Check that Server address is only the host name and matches the bucket’s region.
Access denied or invalid key	Copy the keys again from Access Keys and check that the key can use the bucket.
The bucket is not listed	The key must be from the same region as the server address. For a sub-user’s key, tick Use specific bucket and type the bucket name.
SSL or certificate error	Check that Server address is exactly `idr01.zata.ai` or `bom01.zata.ai`, and that the NAS date and time are correct. Keep certificate checking on. See Network and certificates.
Signature error	Copy the secret key again. If you chose v4, try `v2`.